Redefining Hospitality through intelligence and integration

Giving restaurants a clear view of the relationships behind their numbers

At its core, hospitality is built on connection. Guests, operators, staff, and vendors all play a role in shaping the restaurant experience. Yet despite the increasing number of tools available, most systems focus on transactions rather than relationships, and crucial details remain scattered across platforms.

PulseCheck AI offers a new perspective.

PulseCheck AI is an emotional intelligence-driven operating system for restaurants. It integrates reservations, point-of-sale, kitchen display, payments, and guest sentiment analysis into one real-time platform. We help restaurants personalize service, improve team performance, and increase revenue through emotionally aware tools.

WITH PulseCheck AI

restaurants gain clarity across the areas that matter most:

Succeeding in hospitality has never been more complex. Margins are thin, expectations are high, and most teams operate without the visibility they need to manage what matters most. With disconnected systems and limited insight into guest experience or operational health, many restaurants are left reacting instead of leading.

PulseCheck AI is designed to change that.

With sharper insight and greater control, teams operate with confidence and clarity. They’re able to anticipate challenges before they surface and consistently deliver the kind of hospitality that leaves a lasting impression. PulseCheck AI gives restaurants the ability to monitor and understand the value being delivered through their service, their products, and every partnership that supports them.

Core Features

  • Live Service Insights

  • Guest Experience Tracking

  • Team Performance Cues

  • Unified system view

All in one live-dashboard, with no new hardware

Whether you run an independent establishment, a multi-unit concept, or a national franchise, you've likely felt the struggle of overwhelmed teams, outdated tools, and a guest experience that slips through the cracks.

Today’s restaurants face labor shortages, high guest expectations, and constant online scrutiny. PulseCheck helps teams stay aligned, perform better, and protect the guest experience at every table.

Those who adapt now will own the future of hospitality.

The demand for flawless service, even with limited staff and tight margins, continues to grow. Guests are no longer satisfied with good food alone. They want connection, consistency, and to feel genuinely cared for. Most tools on the market only track transactions and tasks. They miss the human side of hospitality, where reputations are built and loyalty is earned.

Introduce Yourself

As we prepare for the next phase, we’re actively building relationships with technical partners and forward-thinking restaurant groups who want to be part of something revolutionary.If you're interested in early access, future collaboration, or just want to stay in the loop, we’d love to hear from you.

ABOUT PULSECHECK

PulseCheck AI was founded by Thiago Costa and Mary Carmichael, industry veterans with over 25 years of combined experience in hospitality. After building a consulting firm focused on transforming front-of-house culture and guest experience, they realized the impact could go far beyond one dining room at a time. That vision led to PulseCheck AI, a platform designed to empower entire teams, across regions, with the tools they never had. PulseCheck AI is the first product designed and developed by PulseCheck Technologies LLC.Today, PulseCheck AI is in MVP development and early partner rollout. We're actively expanding our industry network, refining our feature set through real-world testing, and laying the groundwork for strategic integrations across major restaurant platforms. Both are based out of Tampa, Florida.

Contact Info and Direct Links

[email protected]
[email protected]
(813) 494 - 2200

© 2025 PulseCheck AI. All rights reserved. PulseCheck AI is the trademark of PulseCheck Technologies LLC. All platform content, features, and brand materials are the intellectual property of PulseCheck Technologies LLC. Unauthorized use is not permitted.